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The increase of online sales is expected to continue over the next decade, limiting the growth of the number of physical stores and demand for retail workers. Although online sales are expected to increase, retail stores are also looking to keep up with placing an emphasis on customer service. Though online sales constrain the growth of brick and mortar stores, overall employment in retail is projected to experience 2 percent growth over the next few years.
Due to the large size of the retail worker pool and the high turnover rate, there will be many job openings which should result in good job prospects for qualified workers.
Retail sales workers assist customers with finding products and processing customer payments. Retail workers also answer questions about the product, show customers how the products work and recommend products based on the customers needs and wants and needs.
Most retail workers work in clean, well-lit stores. Many workers work evenings and weekends. About a third of retail workers work part-time.
Formal education and training are not typically needed, though some employers may prefer a high school diploma or equivalent, especially employers that sell technical products or cars.
Most retail workers will receive on-the-job training that last anywhere from a few days to a few months. Training usually covers customer service, security, store policies and procedures, and how to operate the cash register.
For applicants applying for managerial positions, some employers may want candidates to have a college degree.
The median hourly wage for parts salespersons is around $14.13. For retail salespersons, it is around $11.16.
The type of pay that a retail worker get often varies depending on the type of establishment and merchandise sold. Workers may get wages, commission, or a combination of the two.
Customer-service and interpersonal skills are highly sought-after qualities for a retail worker to have as workers must be able to be welcoming and approachable to customers who need assistance. Selling skills and persistence in selling the store merchandise is also beneficial for workers as they must be persuasive when interacting with customers.
You can search for a retail job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for retail jobs or apply in person. Some retail jobs may require that you apply online on their website.