Retail Job Overview and Description

The increase of online sales is expected to continue over the next decade, limiting the growth of the number of physical stores and demand for retail workers. Although online sales are expected to increase, retail stores are also looking to keep up with placing an emphasis on customer service. Though online sales constrain the growth of brick and mortar stores, overall employment in retail is projected to experience 2 percent growth over the next few years.

Due to the large size of the retail worker pool and the high turnover rate, there will be many job openings which should result in good job prospects for qualified workers.

What is a Retail sales worker?

Retail sales workers assist customers with finding products and processing customer payments. Retail workers also answer questions about the product, show customers how the products work and recommend products based on the customers needs and wants and needs.

Retail Job Overview

Most retail workers work in clean, well-lit stores. Many workers work evenings and weekends. About a third of retail workers work part-time.

What are the different types of Retail jobs?

  • Retail Salespersons. Works in stores that sell a variety of merchandise.
  • Parts Salespersons. Similar to a retail salesperson, but sells spare and replacement parts and equipment, especially for cars. Most of these workers will work in either an automotive store or a dealership.

What type of education do you need for a Retail job?

Formal education and training are not typically needed, though some employers may prefer a high school diploma or equivalent, especially employers that sell technical products or cars.

Most retail workers will receive on-the-job training that last anywhere from a few days to a few months. Training usually covers customer service, security, store policies and procedures, and how to operate the cash register.

For applicants applying for managerial positions, some employers may want candidates to have a college degree.

What is a typical salary for a Retail job?

The median hourly wage for parts salespersons is around $14.13. For retail salespersons, it is around $11.16.

The type of pay that a retail worker get often varies depending on the type of establishment and merchandise sold. Workers may get wages, commission, or a combination of the two.

What are the job requirements for Retail jobs?

Customer-service and interpersonal skills are highly sought-after qualities for a retail worker to have as workers must be able to be welcoming and approachable to customers who need assistance. Selling skills and persistence in selling the store merchandise is also beneficial for workers as they must be persuasive when interacting with customers.

Where can you find a Retail job listing?

You can search for a retail job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and You can also do a general web search for your area for retail jobs or apply in person. Some retail jobs may require that you apply online on their website.

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