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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
The successful Administrative Customer Service Representative will be responsible for . . . * Answering telephones and directing persons and/or telephone calls to the appropriate department or personApply Now
... member/customer service preferably in a call center, retail banking or financial institution â€¢ Desired - Experience in working in a credit union environment Hours: Available Monday - Saturday ...Apply Now
This is done by assisting members with their customer service needs, educating members about management of their health and well being, helping members to maximize health plan benefits and personal ...
SUMMARY Incumbents in this position believe that customer service begins with exceeding customer expectations. You listen for little clues while asking open ended questions about your customers ...
Communicated with drivers and customers to schedule shipment activities and performed administrative tasks to deliver high-quality services for all clients.
Our client is in the East Bay and has us searching for 5 Entry Level Customer Service Reps openings! WE ARE INTERVIEWING DAILY FROM 7:15 am - 4:45 pm EVERY WEEKDAY! Qualifications/Personal Attributes
Customer service functions, including: greeting visitors, answering telephones, scanning and guiding clients and their pets to exam rooms. Qualifications * Able to communicate effectively with all ...Apply Now
Under the direction of the Store Manager of Service, assists in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities, including ...Apply Now
Customer Service & Order Entry Representative AD Systems Everett, WA Allegion is seeking a Customer Service Representative to fill a full-time position in Everett, WA at our AD Systems facility. This ...Apply Now
Seeking a skilled customer service professional for a Junior Distributor Sales Executive position. This is a 1st shift position with the hours of 8:00am-5:00pm. The pay rate is $14.00-$16.00/hr ...
Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Customers with the knowledge and skills to provide them the product or service they need.QUALIFICATIONS ...Apply Now
Job DescriptionSeeking an experienced Service Manager to provide excellent customer service and technical support. The goal is to keep the Service Department running in an efficient and profitable ...Apply Now
Our Customer Service Representatives work in partnership with our outside sales, purchasing team, and suppliers to grow our business with existing customers, develop and gain new customers and meet ...Apply Now
Customer service representative, receptionist, call center, collections, administrative, office associate, cash handling, telecommunications, inbound, outbound, data entry, guest services, Microsoft ...Apply Now
Experience in sales or customer service preferred but not necessary. Our training program teaches the Walser way and sets you for success regardless of your background * Knowledge of or ability to ...Apply Now
Are you data entry Agent, administrative assistant or customer service Rep looking for a legitimate method to supplement your revenue from home? Our business is looking for inspired people to ...
You should have five years of Customer Service and three to five years supervising a team of 20 Inside Customer Service Representatives. Experienced in customer escalations and managing workflow ...Apply Now
Provide follow-up on behalf of Customer Service and other PacificSource departments regarding participating providers' contract questions or compliance issues across all business lines. * Act as a ...Apply Now
Provides prompt, courteous customer service. * Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold. * Performs ...Apply Now
Our Power Systems division in Fife, WA is seeking an experienced Service Coordinator to provide excellent customer service, generate new business, develop and maintain existing business, and process ...Apply Now
Responsible for handling the administration, maintenance, and communication of complex customer ... Customer Service experience * DOT/RCRA knowledge Education/Experience * Bachelor of Science degree ...Apply Now
Evaluate business or individual customer needs and their financial status and propose protection ... products and services Requirements: Proven ability to work with goals Basic computer and ...Apply Now
The Customer Service Specialist I works with clients and their applicants to facilitate accuracy and timely resolution to their requests. Individuals in this role respond to inquiries via phone ...Apply Now
Professional customer service skills Lift 50 pounds over head and lift 50 pounds frequently Fine motor skills & fingertip manipulation, hand/ eye coordination required Maintain work flow ...Apply Now
Requirements * 2 years minimum customer service experience, but please leave your preconceived notions of what customer service is behind, because you will be expected to do things the Amare wayApply Now