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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
We provide superior customer service and top quality experiences while maintaining the highest levels of safety in everything we do. Our employees continually strive for professional excellence with ...
We are expanding and looking for candidates for our entry-level position. We train all aspects including, but not limited to: • Entry Level Management • Customer Service and Relationship ...
Bilingual Customer Service Representative - Portuguese-English - Work From Home - CanadaWe're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as ...
CUSTOMER SERVICE OPTICIAN NEEDED Do you love solving problems to help people live better lives? Got a flair for style and gift for making people look and feel their best? Then we want to talk to you ...
Customer Service Associate Easy Commute, Great Pay & Benefits. 15 minutes from Ashland, 20 minutes from Yreka, 25 minutes from Medford. All Star Liquors is located on I-5 on the California/Oregon ...
Fast paced Plumbing Supply Rep Agency looking for a reliable Inside Sales and Customer Support person. 40 hours per week. Some plumbing supply knowledge is helpful, but we will train the right person
Do you have CUSTOMER SERVICE experience? Do you enjoy talking to People? Come join our SPOKANE VALLEY Team - Make Sales and Support our Members with their Home Appliance warranties needs... WHAT IT ...
Lifetime Activities Inc. is looking for part time customer service representatives for its location at the brand new and state of the art Goldman Tennis Center located at Golden Gate Park in San ...
... Service Associate in the Greater Seattle area! The position is remote and requires that you reside ... Our interactions help customers feel more confident to make better decisions and achieve their own ...
As a Customer Service Specialist with Washington's Lottery, you will provide direct customer assistance to our retailers, players, and winners by telephone and in person. You will respond to a wide ...
Professional well spoken, excellent customer service skills * Professional Dress code * Solid and stable work history in banking. * Please send us your resume, we'd love to talk with you! Company ...
Customer Service/Greeters If you are outgoing, driven and have an engaging personality we want you on our team. · We Offer the Best Comp Plan in our Industry. · Hourly Plus Commission · Paid ...
We are looking for a Customer Service Representative ("CSR"). This is an entry level teller positionresponsible for day-to-day delivery of exceptional service to our clients. As a CSR you serve a ...
Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart ...
As a Customer Service Representative specializing in alarm monitoring, you will be contributing to our mission to protect lives and property by playing a critical role in responding and resolving ...
Responds to customer requests for technical support and training with the focus being on customer service. Documents all service calls and requests using TRAC Solution and escalates serious problems ...
Apply NowMarshall Retail Group/InMotion is looking to fill Part Time Customer Service Associate positions at one of our FABULOUS, InMotion locations inside the Seattle-Tacoma International Airport. Our ...
We are seeking a Customer Service / Sales Support person to join our team! You will be responsible for helping customers, operations and the sales team. We are looking for someone who loves being ...
These roles are permanent positions that play a critical role in delivering Ricoh's services and solutions to our customers. Ricoh offers positions with a developmental path and a range of training ...
Apply NowEffectively apply sound claims processing decisions that deliver high quality customer-centric delivery of service. * Collaborate with intra-department team and internal departments that support FEP ...
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...
The conversations are primarily with people who have inquired about our clients' services or our clients have an offer for their existing customers to get more from their current services. Our ...
The BPAS team of Customer Service Representatives is responsible for responding to retirement plan and/or benefit plan (FSA, VEBA, HSA) participant questions and inquiries via phone or e-mail in a ...
Can you confidently explain services and close sales? Must be amazing at talking with customers on the phone while scheduling and selling services using our web-based service scheduling software
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very ...