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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
We are currently recruiting for an experienced Customer Service Representative to join our team. Duties and Responsibilities: Â· Maintains relationship with customers via telephone and email. Â· ... Additional Details
We are searching for Energetic, Enthusiastic, and Customer Service Driven employees who enjoy working outdoors and would like to join our EXTREME team! Purpose: The purpose of the CSA is to provide a ... Additional Details
... customer service company that works with multiple California Casinos to create an entertaining and memorable experience for their players. As an expanding company, we have exciting career and ... Additional Details
The candidate must also provide exceptional customer service focusing on the overall customer experience Previous dispatch experience Proficient in microsoft Office; Word, Excel & Outlook Strong ... Additional Details
Ensuring that installation and Project Manager notes are inputted into the CRM/Salesforce customer account. Â· Calling customers to check in regarding their recent installations. Escalate as ... Additional Details
Previous customer service experience and sales skills. * Ability to work in a fast paced environment with a variety of tasks. * Ability to demonstrate professionalism, enthusiasm, and outstanding ... Additional Details
Customer Service Experience Additional Details
HIRING DRIVEN, RELIABLE & OUTGOING CUSTOMER SERVICE REPRESENTATIVES!!! STAFF NEEDED TO START WITHIN THE NEXT FEW WEEKS! We are conducting interviews for new additions to our team. The position is ... Additional Details
Customer Service Specialist Location: Pleasanton, CA 94588 Salary: $20-$22/hr. (Weekly Pay) Medical/Dental/Vision Benefits 1 yr. contract with possibility of extension Company Overview: Our client, a ... Additional Details
Our firm provides exceptional customer service while continuing to grow and develop new markets for our prestigious clientele. We pride ourselves on our competitive, but extremely friendly and family ... Additional Details
Our Customer Service Coordinators work closely with the Director of Operations and Sales Team to support customer needs. Duties include the data entry of incoming customer orders, adjustments to ... Additional Details
We are looking to hire 10 new Customer Service Associates to help expand our promotions with our Technology Clients. Position Description: * Training and Developing new strategies in customer ... Additional Details
Legion, Inc. has just opened a Customer Service and Outreach Coordinator Position in the San Fran area. We are one of the largest and fastest growing Sales Firms in the area and we are looking to ... Additional Details
We provide exceptional customer service while continuing to grow and develop new markets for our prestigious client base. WE WANT TO DEVELOP THESE ENTRY LEVEL CUSTOMER SERVICE POSITIONS INTO REAL ... Additional Details
We are seeking a Clerk for Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues and checking ... Additional Details
Company Description Since 1982, we've built a reputation of integrity as the industry leader in customer service and total customer satisfaction. From our no obligation in-home consultation, custom ... Additional Details
We're seeking a Customer Service Rep to join our team who deep down is passionate about solving problems, wowing our existing distributor partners, and building relationships with new ones. Our ... Additional Details
We are seeking a Customer Service Representative **Fluency In Spanish Required** to join our team! You will be responsible for helping customers by providing product and service information and ... Additional Details
12 Customer Service and Sales Positions Need to be Filled in our Direct Marketing Firm! Our office recently expanded and we need more bodies to accommodate our rapid growth! We need 12 Full Time ... Additional Details
We offer Customer Service Representatives: â€¢ PAID TRAINING! You can be successful even without experience â€¢ Opportunities to advance within â€¢ Hourly, overtime, and tremendous bonus ... Additional Details
Customer Service Sales Associates are the cornerstone of our business and act as the primary point of contact with existing and potential clients. Account Managers are responsible for owning and ... Additional Details
Are you a Customer Service professional looking to advance your career in Sales? Look no further! Openedge is looking to hire a vibrant & fresh faced full time customer service & sales support ... Additional Details
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Additional Details
The CUSTOMER SERVICE REP II - SSC provides a variety of customer service and office administration duties related to the sale of products. Major Functions and Scope: * Performs various customer ... Additional Details
Customer Service - Entry Level Project Coordinator Transendance is a premier marketing firm, with its fundamental strength being its innovation, creativity and dedication to creating premium ... Additional Details