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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Security and Front Desk Customer Service Representative Department: Building Title of Manager: Disaster Preparedness, Safety and Facilities Manager Supervises: Non-supervisory position Employment ... Additional Details
Immediate need for several experienced Customer Service / Customer Support Representative who are seeking a full time job with a stable distribution company. Looking for someone who has handled heavy ... Additional Details
We're currently looking for a Customer Service Representative to join a well-established company in the financial industry. The company offers a stable and structured work environment, growth ... Additional Details
WHY WE WILL LOVE YOU â€¢ 1 year sales or customer service experience preferred â€¢ High School Diploma or equivalent WHAT YOU'LL BE DOING DAY TO DAY â€¢ Build loyalty by ensuring customers have a ... Additional Details
Call Center Customer Service Representative Location: Beaverton, Oregon Direct Hire Full-Time Hours (MUST be available between 1:00pm - 10:00pm *** MUST 2 YEARS CALL CENTER (Inbound/Outbound ... Additional Details
The Customer Care Single Point of Contact (Loss Mitigation) representative is responsible for assisting customers in the servicing of their mortgage. This may include helping in a call center ... Additional Details
Customer Service Representative Our organization is looking for Customer Service Representatives who are looking for an opportunity to help our members protect their families. We work closely with ... Additional Details
We are seeking a Customer Service Coordinator to join our team! You will be responsible for assisting clients by providing service information, resolving issues and building ties to the local ... Additional Details
Senior Customer Service Clerk needed for a durable medical supply company in Irvine.. The Senior Customer Service Clerk will be responsible for analyzing and planning schedule data for the clinical ... Additional Details
Role Summary for the Customer Service Specialist-Part Time As the Customer Service Specialist, you will play a vital role in the customer experience, by serving as a front-line ambassador. You will ... Additional Details
Customer Service Rep III Location : Gresham, OR USA Duration : 7 months Shift timings : M-F 8-5 , Sat 9-2 DESCRIPTION: * Responsible for providing high quality telephone customer service to customers Additional Details
We are seeking a Customer Service Specialist And Medical Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ... Additional Details
Here at Morphius Corp we are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information. Responsibilities Additional Details
Customer Service Rep Location: Concord, CA Compensation: 16/hourly Nelson Staffing is seeking Customer Service Reps for our client in Concord. Must have a flexible schedule with 7 days a week ... Additional Details
Answers customer inquiries regarding products and services, fulfills basic servicing requests, and opens basic Consumer products such as checking and savings accounts * Works to create and establish ... Additional Details
Our client, a major tech company in Seattle, is seeking an HR Customer Service Associate to join their Global Workforce Staffing Centralized Support to provide service to job applicants in the hiring ... Additional Details
Altig Orlovic has an immediate full time CSR position in Tukwila, WA for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and ... Additional Details
Alpha Marketing Strategies is looking to fill an Entry Level Customer Service and Sales Representative role. This Full Time position is for someone that has great customer service and communication ... Additional Details
Looking for the Best of the Best in Customer Service! We successfully represent large national and local organizations! We have experienced monumental success and need to expand our team to meet our ... Additional Details
Customer Focused * Teamwork and Collaboration * Integrity * Innovation * Respect * Resilience * Ownership As the premier packaging and service provider, known for innovation, operational excellence ... Additional Details
The Client Services Representative is a type of project manager that applies strategies and ... customer implementation lifecycle. Collaborate with all stakeholders for all implementation ... Additional Details
Altig Orlovic is currently looking for SHARP candidates, with fresh ideas to fill open Customer Service positions in Tukwila, WA! In the interest of community wellness, our company has adjusted our ... Additional Details
Techlink Systems Inc. ( is looking for a Customer Service - Email Support in San Francisco, CA, to join our team! You will provide high-level customer service support to assist with incoming ... Additional Details
Strong customer service and customer engagement skills * Basic computer skills * Friendly personality * Detail oriented * Sales experience is a huge plus as well, as you will be consulting potential ... Additional Details
Process client requests Requirements: * 1 Year of customer service related experience * High school diploma/GED * High energy and outgoing personality * Excellent communication skills * Willingness ... Additional Details