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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
We're currently seeking a Customer Service Specialist. Our Service Specialist provides exceptional service by email and phone. They process quotes and orders through our system, answer questions, and ...
The Role We aim to build a world-class customer service organization whose goals are to make our Swimply hosts and guests happy and engender loyalty. You will assist in providing support to our ...Apply Now
When you imagine customer service, you may think of people with headsets, on the phone talking to people from a cubicle in Tigard. That is fine, it's just not us. We work in a sun-filled workshop ...Apply Now
Must have strong cash handling, sales and customer service skills. * Ability to sell products and services effectively and meet goals. * Ability to build & maintain relationships with internal and ...Apply Now
We have immediate openings for Bi-Lingual Customer Service Advocates. HGS is a global leader in business process management (BPM) and optimizing customer experience. Having been in business for more ...
Effectively and efficiently sells products and services to prospective customers and maximizes additional revenue from existing customers by selling incremental products and services through use of ...
Position provides after-hours maintenance customer service to residents of a UDR community, specific to emergency service issues. The incumbent may receive incoming calls from multiple communities ...Apply Now
Perform show site service desk functions such as arrange and maintain a neat service desk, handle all show site orders, assist customers with questions or problems, ensure completion of all data ...Apply Now
Customer Service Specialist Duties: * Create a world-class customer experience by providing passionate customer service and selling through customer engagement * Provide register coverage as needed ...Apply Now
This is a great opportunity for youto gain experience in a customer service setting! Entry Level Visual Facility SupportResponsibilities: * Installing vinyl, adhesive, and mechanically fastened ...
L0491 Orange Coast Chrysler Dodge Jeep Ram Fiat Orange Coast CJD RAM FIAT Customer Relations Rep Are you a customer service pro who has the drive to perform, excel and improve constantly? This is ...Apply Now
Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management. 70% Interacts professionally with onsite customer staff to ensure service expectations are met or ...Apply Now
This position is a front-line service position providing assistance to Magellan's members and ... Resolves customer administrative concerns as the first line of contact - this may include claim ...Apply Now
Schedule customer service calls and other customer service activities as needed. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional, expeditious ...
Customer Service Coordinator JOB SUMMARY The successful candidate for the Customer Service Representative will be able to provide professional service and support for our Product Services Division ...Apply Now
Customer Service Representative Skagit Publishing is seeking a full-time customer service professional to join our front-desk team to assist our subscribers and classified advertisers via phone and ...Apply Now
Gregory Funding is in search of a dynamic Customer Service Representative to join our financial services call team! You will partner with borrowers to determine their ability to qualify for ...Apply Now
D. required Continually maintain working knowledge of all company products, services and promotions. Order Processing & Electronic Data Interchange (EDI): Responsible for processing customer orders ...
Associate will provide a high degree of customer service through education to branch callers. Associate will also serve as a specialist processing complex financial transactions by evaluating ...Apply Now
We are actively hiring Customer Service Representatives for our Global Customer Solutions (GCS) contact center team, with various start dates this year. After paid training, you will join the in ...
Role Summary The Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties * Assist guests with travel needs (e.g ...
The Entry Level Customer Service Representative will support charity representation for major clients in promoting and maintaining the company image. They will also develop strategic relationships ...Apply Now
The Customer Service teams work schedule, Mon-Sat will reflect that of our dealership partners to handle our customers needs. About Us DealerPolicy is a leader in the emerging Insurtech sector. With ...Apply Now
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional customer service duties in the ...Apply Now
Production Manager / Client Service Representative (CSR) A to Z Media is a leader in bespoke media, physical media products, packaging and custom branded apparel and merchandise for bands, music ...Apply Now