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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
RemX is looking for a Entry Level Customer Service Specialist/Receptionist working in a call center environment working with a great organization in Arlington, TX! Responsibilities include: * Answer ...
Apply NowYou will work alongside the best Customer Service team in the industry, receiving and making phone calls to make sure shipments are being picked-up and delivered while helping resolve any problems ...
The Customer Service Specialist role is dedicated to providing the highest quality of customer support by offering full-time phone coverage, managing numerous daily activities, and participating in ...
Respond to customer service inquiries and problems via multiple channels, generally recording consistent problem areas. * Navigate a computerized data entry system or other relevant applications. How ...
High school diploma OR GED. * 6 months customer service experience OR 6 months experience in an office environment. * Data entry and/or typing experience. * Interpersonal, verbal and written ...
Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are ...
Apply NowAs a Customer Service Representative Fueler/Washer at our Penske northeast Portland branch, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road ...
Ajilon is hiring Customer Service representatives for a national Real Estate company with offices in Concord, CA for a temporary project. This position will be supporting the MLS agreements in a fast ...
Apply NowWe are looking for someone who can work with others to deliver outstanding customer service and make meaningful contributions for continuous improvement. As a Customer Care Representative, your ...
Customer Service Representative - San Diego Salary: $18.34 per hour / $36,955.10 annually Note: To assure safe and healthful working conditions for everyone, GEICO has implemented rigorous safety ...
Warehouse Customer Service Representative Royal Hawaiian Express has current openings for Warehouse Customer Service Representatives in our facility in Fullerton. Starting pay for the position is $16 ...
The Customer Service Representative/Cashier is a multifaceted position requiring great customer service and math skills. This position is responsible for receiving and processing payments on debt ...
At the end, you'll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you. This position is full - time (40 ...
Provide an iconic customer experience As an associate at one of our Contact Centers, you'll ensure we're putting people first. You'll handle a wide range of customer interactions and make it easy for ...
Apply NowThis Entry Level Customer Service representatives serves as a foot in the door to one of the leading financial services companies in Massachusetts. This is the perfect opportunity for someone with a ...
Apply NowAjilon is currently sourcing with a client for Customer Service Agents near the Grand Rapids MI area. This is an onsite position (Not Remote) Temp to Hire Monday - Friday 8AM - 5PM Pay rate - $15/HR ...
This position is a customer service call center position with a Pharmacy Benefit Management company. 90% inbound calls and 10% outbound to follow up There are different queues: Medicare Part D ...
Retail Customer Service Pay: $10.00 /hour Great opportunity for experienced Retail Customer Service Cashier. $10/hr+ based on experience- day shift, rotating Saturdays, Off on Sundays! Apply now at ...
... customer service. Position Summary: The Associate Central File Manager (CFM) partners with on-site Repair Planners and Customer Experience Representatives to serve as the end-to-end process owner and ...
The Customer Care Representative is responsible for assisting customers in the servicing of their mortgage. This may include helping in a call center capacity in one of the following functions ...
Kelly Services is looking for a cheery, happy, genuine CSR Specialist! Customer Support Representative Onsite/In Office Payrate: 20- 21. Duration: 3 months temp, then hire Schedule: Mon-Fri, 8 am to ...
Apply NowIf so, you are a good fit for the Customer Service Representative position. This is an entry role where you will utilize your love of learning and highly efficient technical skills to support your ...
Join Us for Our Customer Service Virtual Job Fair Wednesday, May 12th, 2021 at 11am CST Connect from your smartphone, tablet, or computer to learn more about our exciting Customer Service ...
Our Portland Metro location needs a full-time Customer Service Bi-lingual Russian Representative, to enter reservations from members in need of non-emergent medical transportation. We are seeking ...
Customer Account Representative* This is a Full Time position in Retail, with a strong management team that will build your Sales skills, customer service skills and offer growth for Retail ...