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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Customer Service - As a customer service representative you will work with customers in the office as well as on a phone or through email. This position will require tracking orders, talking with ...
We are looking for a strong, motivated PART-TIME (30 hours) Customer Service Sales Associate at our South Seattle location. This person must have a minimum of three (3) years of successful customer ...
If you enjoy helping people while providing outstanding customer service and are looking for a rewarding career, we may be the right opportunity for you! Description: We are looking for a passionate ...
Customer Service Coordinator Richmond, VA, USA ? Virginia, USA Req #8878 Wednesday, August 10, 2022 SAVAGE IS HIRING!!! Are you looking for a company that values you for the work you do? Our Customer ...
Apply NowGCI's Specialist I, Customer Service Sales will support our GCI's products and solutions, turn our customers into life-long fans. You will bring our world-class technology to customers every day and ...
Title: Service Coordinator (Customer service and Administrative) Location: 21312 39th Drive SE, Suite 103, Bothell, WA 98021 Duration: 6+ months Client: ADT Security Service Requisition #5 401 ...
Customer Service Support Specialist Job Location: Renton, WA DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground ...
Market of Choice seeks an experienced Customer Service Representative to join our enthusiastic team of creative professionals. Market of Choice is an independent, family-owned grocery store chain ...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...
Apply NowWe are seeking a Customer Service Technician to join our team! You will be responsible for servicing foodservice customers commercial beverage equipment. We are a small beverage service company ...
Job Title: 1149 FT Customer Service Specialist - Jasper, IN About Us: German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the ...
Qualifications & Experience Required: + High School Diploma or equivalent. + Minimum 2 years experience in Integrator customer service team. + Must be 18 years old Skills & Knowledge Required ...
Join Emler Swim School as a Customer Service Representative! Spend your workday assisting families with current enrollments and new registrations for swim lessons. This role requires an ...
Informs new members of information to be mailed and initiates correspondence. 9. Is knowledgeable of CEMC policies relating to customer service and operations. 10. Directs solicitation for the sale ...
Entry Level Customer Service All entry level candidates are encouraged to apply! Top candidates will have leadership experience, communication and people skills. The perfect fit = someone who is ...
Position Information - Customer Service Customer Service hours are 8:00 to 4:30. Our company feels like a family, and many team members are long-term, which we love. We are stable, have plenty of ...
Specialists build long lasting relationships with our customers as they provide unique and personalized service over time. Customer Experience Specialists are given the full training necessary to ...
Apply NowCustomer Service Account Specialist Pay: $23 Title & Shift: Customer Service Account Specialist-Day Shift Location: Auburn Schedule: Monday-Friday 8:00am-5:00pm About the job: You must have 2+ years ...
Customer Service Representative/Project Coordinator Pay: $18+ DOE This position is: Hourly; Full-Time; Partial Hybrid Remote Possibilities Print NW is currently seeking a Customer Service ...
Apply NowCUSTOMER SERVICE REP Kingsburg, CA 93631, USA Req #6947 Tuesday, August 9, 2022 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated ...
We are seeking a part-time Customer Service Associate to join our team! The position offers approximately 15-20 per week to include week nights and occasional weekends . You will be responsible for ...
JOB SUMMARY Provide excellent customer service to members and participants; Assist with facility, event and program activities by performing assigned duties ((i.e. facility supervision, child care ...
Customer Service Representative Location: Tukwila, WA Duration: 6 Months with Extension If you are interested to more about the position you can directly call at 973-381-6966 or email at naveen ...
SHP Customer Service Representative I Cost Center: 682891076 SHP Customer Service Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Mon-Fri; day shifts (United States of America) Job ...
If your answer is yes, then our Customer Service Representative position might be what you are looking for! Endless Development s a small but mighty marketing and consulting firm. We specialize in ...