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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
The Customer Service Representative position is full-time based on an anticpated schedule of 35-40 hours per week, Sunday- Saturday. Employees are required to have flexibility to work any of our 8 ...Apply Now
Provide customer service to customers by complying with CarMax procedures, including, but not limited to: processing Home Deliveries, listening to and answering customer questions and explaining ...Apply Now
Customer Service Our firm is looking for Customer Service Representatives to be a part of a growing team. In this position, the successful candidate will have the ability to answer customer questions ...Apply Now
What you will do - Essential Responsibilities â€¢ Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging ...Apply Now
The Senior Customer Service Representative (Member Engagement) role is within the Government Programs segment of United Healthcare. This position is a non-licensed role who will be responsible for ...Apply Now
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for full-time customer service representatives to support inbound projects for a wide variety of clients. In this role ...Apply Now
As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes ...Apply Now
POSITION OVERVIEW DISPATCH CUSTOMER SERVICE REPRESENTATIVE We are looking for dispatch customer service representatives to support inbound customer service, help desk, technical support, and back ...Apply Now
The Senior Customer Business Manager oversees a portfolio of key customers/geographies- develops new business from existing clients and provide excellent customer service to every customer. Account ...
As the Customer Service Representative (Customer Success Advisor I), you will lead MCE's gold standard of service by creating a positive experience for every customer and staff interaction while ...
As a Customer Service Representative you will be a part of a fun team of individuals, providing outstanding service and truly making a difference in the lives of their customers. Customer Service ...
You might be a great fit for this Customer Service Clerk position! If you are looking for work where you will perform various basic clerical tasks, including managing and maintaining physical and ...
This position will provide customer service for a Regional Bank at a call center. It requires someone with excellent customer service skills, good memory recall and an affinity for computers. It ...Apply Now
S.T. service model to meet the customer's needs * Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location * Engages in friendly ...Apply Now
Customer Service (310) REPORTING SUPERVISOR : Supervisor, Customer Service DIRECT REPORTS : No FLSA : Non-Exempt EMPLOYMENT STATUS : Direct Hire TRAVEL REQUIREMENTS : Not applicable SCHEDULE : Must ...
Ingenio is seeking an exceptional Customer Service Representative with a background in e-commerce. The successful candidate will quickly develop an understanding of the company, its organizational ...Apply Now
Main purpose of the Customer Service Representative role: Answering inbound calls, chats, SMS, and emails with professionalism and excellent support. Representing REVOLVE in a way that is consistent ...Apply Now
If you're looking for a sales and customer service career with high earning potential in a retail counter environment, this is a great option for you! Bring Your 'A' Game and we'll help you reach ...Apply Now
Maintains high service levels as established by the department. * Meets or exceeds established ... Passionate about Customer Service * Prior work in B2B preferred * Detail-oriented, organized, and ...Apply Now
More than 200,000 square foot facility houses Universal Beauty Products research and development laboratories, sales and marketing staff, manufacturing, customer services, administration and ...
As a rapidly growing company, we are looking to bring on a Customer Service Team Coordinator to help guide and support our customer service team. In this role, you will be responsible for making sure ...Apply Now
Work with the Customer Service team to develop strategies to further develop our market share * Conduct presentation meetings with potential clients as needed * Each Customer Development ...Apply Now
Conducting inbound and outbound customer service calls with customers. * Creatively problem solving. * Quickly assessing customer needs and providing sound solutions. * Providing a high-level of ...Apply Now
Proactively communicate questions, feedback, and concerns with project leads Skill/Experience/Education * 1+ years in customer service or business operations related positions * Excellent attention ...Apply Now
As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative ...Apply Now