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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Our Clackamas Oregon location needs a full-time Customer Service Representative, to enter reservations from members in need of non-emergent medical transportation. We are seeking compassionate ...Apply Now
Have relationship building skills and are devoted to providing excellent customer service * Have experience in people facing industries including service, retail, healthcare, or hospitality This is a ...Apply Now
Customer Service - Entry Level Sales We are looking for individuals who are self-motivated, persistent, and can communicate confidently with a strong customer service mindset. Our agents focus on ...
Have relationship building skills and are devoted to providing excellent customer service * Have experience in industries including service, retail, healthcare, or hospitality This is a seasonal ...Apply Now
We are currently working on ashort-term seasonal project as a Customer Service Representative that could be great for you! Whether you're home from school or just looking for some part-time work ...
What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...Apply Now
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...Apply Now
OUR VALUES Integrity > Customer Service > Safety > Sales Growth > Teamwork > Return on Investment > Performance > Personnel Development OUR PROMISE GAYLOR ELECTRIC is committed to the safety, well ...Apply Now
The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services ...Apply Now
You will shine with us as a Customer Service Representative. In this time of uncertainty, the SYKES Job Squad is using video interviewing tools to continue to grow our team, while keeping your health ...Apply Now
... excellent customer service and office experience. Job Requirements: -Experience processing billing and routing -Will utilize Zebra printer and labeling machines, Experience preferred -Must be ...
ProLogistix has immediate openings for Customer Service Reps in Bartow! Text "Bartow" to 863.272.7691 for more info on how you can join our winning team!! These opportunities include the following ...Apply Now
We are seeking talented customer service/call center individuals who desire a career with upward mobility along with a desire to join a rapidly growing company who provides stability and advancement ...Apply Now
We are currently looking for customer service representatives to work 40 hours or more a week. Customer Service Representative: This position provides assistance to walk-in and phone customers, data ...Apply Now
Must have 1+ year of customer service, in a call center preferred. Full-time, must be flexible with hours Tuesday- Saturday 8am - 5pm. Temp to Hire! This is a blended in office and remote position ...
Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing ...
We are seeking a Customer Service Representative to join our team! You will be responsible for assisting the Sales department by contacting clients and answering questions they may have in regards to ...
Lifetime Activities Santa Clara Tennis Center (Santa Clara, CA) Customer Service Representative compensation: $16.65 - $18.00 per hour employment type: part-time Lifetime Tennis Inc. with offices ...
We are seeking a Customer Service Representative to join our agency! You will be responsible for helping current customers and prospects with their insurance needs. We need help servicing calls and ...
Ajilon has partnered with a finance client in Carrollton to fill their need for quality Customer Service Representatives . The ideal candidate will have experience in the finance and/or logistics ...Apply Now
Inbound Technician Customer Service Rep Job Location: Indianapolis, IN (46256) Job Duration: 12+ Months contract Description: * 1+ yrs. H.S. Diploma or equivalent. * Responsible for all inbound phone ...Apply Now
A Customer Service Representative will professionally respond and interface directly with customers using various means of communication. Position Responsibilities: * Handle requests by various forms ...Apply Now
Multiple candidates are needed for a Customer Service position focusing on assisting the bank customers. This is a 1st shift position with the hours of 8:45am-5:30pm, with rotating Saturdays 9:00am-2 ...
Job Summary We are currently seeking a Customer Services Representative for our client, a large health insurance organization, to be the primary point of contact for all aspects of customer service ...Apply Now
They service leading global internet service providers, top rated universities and Fortune 1000 rated brands. They are looking to add a dependable and detail-orientated Customer Service ...Apply Now