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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
As a dedicated Insurance Sales Agent, you will apply your customer service experience to help your clients prepare for the future. We are looking for applicants who have strong customer service ... Additional Details
HireArt is looking to hire a part-time Customer Service Specialists to work on-site at our client's Daly City office on a contract basis. Our client is a rapidly growing startup company that helps ... Additional Details
Customer Service Representatives will be the first point of contact for our customers. They will actively listen to the customer's billing issue and take action to own and resolve the problem in a ... Additional Details
Experience Requirements Customer service experience or proven competency performing Senior Policy Service Advocate essential job function and special skills. Special Skill Requirement Customer ... Additional Details
General Description Under the direct supervision of Food and Nutrition management, the Customer Service Representative/Room Service Operator is responsible for assisting patients with meal selections ... Additional Details
Our Customer Service Representatives (SAFE) have also moved on to risk, quality assurance, research/remediation, loan administration, and more! â€¢ Highly Competitive Salary! â€¢ Shift Differential ... Additional Details
PH TECH is hiring CSR's for our growing call center located in Salem, Oregon. We are looking for candidates to fill multiple full time and part time Limited Duration Customer Service Representative ... Additional Details
HireArt is looking to hire part-time Customer Service Associates to work at our client's San Jose location as well as occasional off-site events on a contract basis. Our client is a rapidly growing ... Additional Details
Our Retail Customer Service group provides exceptional customer service to Chase check and savings account customers. Specialists will take inbound calls from customers, including balance inquiries ... Additional Details
: Cargo Customer Service Representative - San Francisco Kia Ora! Air New Zealand continues to lead the field in Air Transport, carrying not only passengers, but a wide range a cargo across the globe. Additional Details
The ideal candidate will have 1+ years experience in customer service and be familiar with one or more ticketing platforms. You will also have a passion for tech and be comfortable working within a ... Additional Details
Staffmark has a great opportunity for a Customer Service Specialist. You will be working for a Printing company in Downey. A qualified candidate will have 3 years customer service experience or ... Additional Details
Mortgage Customer Service Rep Beaverton, OR $16.00 / hour ($16.50 / hour for Bilingual Spanish) This opportunity is working in a service-related call center environment. Responsible for performing a ... Additional Details
Customer Service Rep $14/hr Temp to Hire through a staffing agency Full-time & nbsp; Monday thru Friday 7:30am-4:00pm Will be assisting walk-in and phone customers with questions and concerns ... Additional Details
Customer Service Job Number: 2019-2727 Date Posted: 09/09/2019 Position Type: Job Qualifications: Financial Services Representative - Customer Service Position Highlights: The Customer Service ... Additional Details
Customer Service Representative Accounting Principals has partnered with an established company in the healthcare industry seeking to fill a Customer Service Representative role in NW Albuquerque, NM. Additional Details
Do you enjoy working with customers, using fact-finding skills to make decisions in a fast-paced environment? Join our team of Credit Service Representatives! We're hiring individuals that will ... Additional Details
The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. Additional Details
Customer Service Representative We're looking for an ambitious and experienced customer service representative to work full time at our business center. If you thrive in a fast paced environment ... Additional Details
THE ROLE Join the Minted team for the holidays!! We're looking for energetic and passionate Customer Service Reps (CSRs) with strong customer service skills and a willingness to learn. We're open 7 ... Additional Details
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ... Additional Details
: Customer Service Representative Job Duties: * Prioritize and coordinate all railcar/truck traffic, communicating daily in a professional and thorough manner with customers providing daily updates ... Additional Details
The company is located near 44st and Thomas As a Customer Service/Call Center Representative, you will provide prompt, accurate, courteous responses to all customer inquiries. Perform research as ... Additional Details
Kelly Services has teamed up with Seattle's leading electrical supplies company and is seeking Customer Service Representatives. Payrate: $17 - $18 per hour Temp - Hire Free parking Serve as key ... Additional Details