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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
You're on your way to joining the dedicated team at Amazon that makes returning and picking up packages convenient for our customers while maintaining rock star-quality service. Stop reading about ...
Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer ...Apply Now
!*! Job Summary Under general supervision, uses advanced skills obtained through experience and training to provide exceptional customer service information regarding 401k and Pension Plans. Educate ...Apply Now
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DirectHire opportunity for a Customer Service - Will Call in Portland, Oregon! Thiscompany is a wholesale distributor of HVAC products and offers competitivepay , great benefits, regular overtime ...
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Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance you careerApply Now
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives * Build sustainable relationships and engage customers by taking the extra mile
We have immediate openings forBi-Lingual Customer Service Advocates. HGS is a global leader in business process management (BPM) and optimizing customer experience. Having been in business for more ...
Customer Service Specialist needed for nationally recognized company! This Jobot Job is hosted by: Adam Anaim Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your ...
United States, California, San Francisco Airport Customer Service 15-Jul-2021 Ref #: 8092 How you'll help us Keep Climbing (overview & key responsibilities) As a Baggage Handler/Ramp Operator, you ...Apply Now
We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach ...
As a Customer Service Representative, you will have the rewarding opportunity to support Medicare eligible retirees across the country. Your goal as a Customer Service Representative is to be an ...
Answers customers' questions regarding product or service and operations or maintenance * Receives and processes orders, provides information concerning pricing, changes in service, nature of ...Apply Now
The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related data using basic communication skills
We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach ...Apply Now
Once trained there will be the option to move to full time. $16 an hour to start. -General Admin / Customer Service potential for Sales at some point. -Retrieve appliances, show merchandise -Honesty ...
The Customer Care Advocate will provide outstanding customer service and technical support to our customers. This position is responsible for answering incoming calls related to: customer billing ...Apply Now
The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function
Customer Service and Sales Representatives. HIRING ASAP! We have hit our BUSIEST TIME OF YEAR, and we are HIRING immediately! We Need FULL TIME and PART TIME Representatives that are ready to get ...Apply Now
Being a part of our Customer Contact Center l means you are passionate about delivering excellent service with every interaction, and excited to learn and share expertise about our wide range of ...Apply Now