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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Customer Service Rep Accounting Principals is looking to hire a Customer Service Rep for a great company in the Pryor area. This is a temporary to permanent position paying 14/hr. Duties include Additional Details
Dental Customer Service Representative Ajilon is seeking a Dental Customer Service Rep with a minimum 2 years' experience working in a dental office, or 6 months to 1 year minimum if graduated from ... Additional Details
Adecco is currently looking for customer service reps for a North Austin call center. Schedules are Monday - Friday and you must have ability to work an 8-hour shift between 7 am - 7 pm. No weekends ... Additional Details
Remedy Intelligent Staffing is hiring a 1st shift Customer Service Representative for a fabrication company located just south of Wausau, WI. Apply now for a fantastic Temp-to-Hire opportunity with a ... Additional Details
Come work as an Assistant Customer Service Representative for our reputable local client in Plover, WI. #remedywijobs What's in it for you? * Competitive pay, 13.50/hr, with the opportunity for a .50 ... Additional Details
Legend Senior Living is looking for an organized, detail-oriented and self-motivated individual to join the team as a Customer Service Associate. This role would provide a wide variety of ... Additional Details
Customer Service Representatives require candidates to work in a fast-paced environment and interact with customers, internal and external. For instant consideration of this Customer Service ... Additional Details
Customer Service AttendantinGrand Rapids, MIatAVI FOODSYSTEMS, INC. Date Posted:7/11/2019 ApplyNot ready to Apply? Share With: Job Snapshot + Employee Type: Full-Time + Location: Grand Rapids, MI ... Additional Details
Reviews and discusses service order requirements and equipment requests with customers, evaluating customersÂ¿ telecommunication needs and suggesting additional/alternative service as appropriate. Additional Details
Two (2) Full-Time Customer Service Representative positions available in our Managed Care Office located in Tacoma. In this position you will be assisting patients to access & establish medical care ... Additional Details
Customer Service Representative (Industrial Distribution, Inside Sales) Location: North Hollywood, CA, US, 91605 Company: 1120-Applied Industrial Technologies Customer service professionals-don't ... Additional Details
Customer Service Technician NF2 ===== ##### Department of the Navy U.S. Marine Corps ##### BUSINESS AND SUPPORT SERVICES Overview ----- - ##### Open & closing dates 06/28/2019 to 07/12/2019 ... Additional Details
**The work from home Customer Service Representative position requires work to be performed within 60 miles of our Harlan, Iowa facilities. Do you reside within 60 miles of Harlan, Iowa?**** If so can ... Additional Details
As a Customer Service Representative, you will provide excellent customer service and support to our client's customers. You will also ensure a unique memorable customer service experience answering ... Additional Details
The Customer Service Specialist accomplishes department and company's mission of providing "World Class Customer Service" by making each customer contact an easy and pleasurable experience. Manages ... Additional Details
The CSR is the pivot around which the hospital operates and is responsible for: ? Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to ... Additional Details
The goal of the Customer Service Analyst is to achieve excellence in customer satisfaction through accurate and efficient customer order management, analysis, collaboration and issue resolution. The ... Additional Details
Customer service and organization skills.Good judgment and commitment to ensuring confidentiality of participants records.Professional demeanor.Commitment to good attendance and punctuality.Pursuant ... Additional Details
This position provides front desk customer service support for the MnDOT - Metro District Info Center and is critical to the daily business operation of the Waters Edge facility in Roseville. Additional Details
Customer Service Specialist/Sales & Marketing Representative Color Burst, a family-owned business based in Lawrenceville that has been in operation since 1987. We specialize in design, installation ... Additional Details
Apply now for our Sales and Customer Service Specialist position! Located in Hollywood, Florida. Compensation ranges from $14-$18/hour depending upon experience. Eligible for montly comission bonuses. Additional Details
Our Customer Service Team is looking for career minded professionals to help us provide top tier service to the clients we serve. Sound like you? Keep reading! Hours are Monday- Friday 8:00am-5:30pm. Additional Details
We are looking for a Client Relations/Customer Service Representative. We have a family culture in our organization and we pride ourselves on the personal and professional relationships we maintain ... Additional Details
Essential Duties â€¢ Provides prompt, courteous customer service and resolves customer issues on shift. â€¢ Provides training assistance to new Customer Service Representatives. â€¢ Performs shift ... Additional Details