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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Amazon Locker+ Customer Service Associate Pay rate: Up to $17.30 Job Overview You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for ...Apply Now
Customer Service Job Description: General Dynamics Information Technology is providing critical support for citizens impacted by Covid-19 across our communities. We have opportunities for Customer ...
Provides customer service to external clients and field escrow offices. This role may be found in a production center, branch office, or as part of a title team. May act in a liaison role and work ...Apply Now
The Specialist, Customer Service Resolution drives continuous improvement and ensures customer resolution, retention/loyalty, and the "at your side" experience. This role is the owner, subject matter ...Apply Now
The Associate, Customer Service provides an exceptional level of service that our customers have come to expect and appreciate. This position focuses on daily interaction with customers through a ...Apply Now
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...Apply Now
FRED LOYA INSURANCE Fred Loya Insurance, a leading provider of no-hassle auto insurance since 1974 Customer Service Representative is responsible for selling new auto insurance policies, renewing ...Apply Now
Customer Service Representatives at ACT support American businesses across industries and across the USA. Through our new programs, you will have the opportunity to fast track your personal ...
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Full-Time or Part-Time * Large ...Apply Now
We are seeking a full-time, motivated Customer Service Representatives to join our award-winning customer service organization in Richardson, TX . Starting wage is $15.00 an hour with endless growth ...
One of our local clients is seeking a Dispatch CSR to join a rapidly growing team. This person will be taking inbound calls and then dispatching the correct worker to the customer in need. Previous ...
GREAT EARNINGS AND BENEFITS Gerber Collision & Glass is looking for a Customer Service Representative to join our winning team. This is an excellent opportunity to become part of the leader in ...Apply Now
In order to successfully train and/or work from home as an Inbound Customer Service Rep for PSCU you must have the following prior to your first day. * Access to 50mps download speeds for home office
HIRING IMMEDIATELY FOR ENTRY LEVEL CUSTOMER SERVICE WORKERS JOIN AN AMAZING TEAM - NO EXPERIENCE NECESSARY FULL-TIME HOURS / MONDAY-FRIDAY / COMPETITIVE PAY Now offering $250 monthly bonuses through ...
Our program takes time and our Customer Service Representatives can handle some tough calls as they speak with these individuals to share knowledge, provide program updates, or just encourage them ...
Customer Service Specialist * Inbound Customer Service Representative * Phone Customer Service Representative * Hiring Immediately Jobs #essentialwork #jobshiringinSt. George #nowhiring ...
One year of customer service or dispatch in a similar role. Be able to multi task Stay calm and focused under pressure Be authoritative and always polite with employees Must have basic to ...
Customer Service Job Summary The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and ...Apply Now
The Customer Service Representative provides customer service to a variety of customers over the telephone. Essential Duties: * Responsible for the servicing of existing clients-identifying and ...Apply Now
Salary Minimum starting wage $18.50 per hour What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal ...
The role of a Customer Service Representative is a key position within Assurant because you are the voice of our organization and clients. You are a listener, problem solver and believe in quality
Service Professionals at Paychex are passionate about customers' needs and wants. We offer more than jobs, we offer careers. We provide the training, development, benefits, and culture that you ...Apply Now
You will help and guide participants with any ongoing service needs, educating them to make the most informed decision on their path to retirement * You will help business owners and Plan ...Apply Now
... customer with an exceptional shopping experience. The Sales Teammate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well ...Apply Now