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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Ensures customers receive the best service possible through processing orders, preparing general correspondence, and coordinating with other functions as required. * Acts as customer contact ...
Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to ...Apply Now
As a customer service representative, you will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs. You'll coordinate prospecting ...Apply Now
Are you looking for a Customer Service Representative position? If so, Please apply today! Job Duties will be ask indicated below: * Interact with customers by telephone or email in order to provide ...Apply Now
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue ...Apply Now
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...Apply Now
Customer Service Service rep w/ administrative skills. Manage all aspects of dealer and consumer orders: from order placement to tracking order though to fulfillment to ensure proper customer ...Apply Now
We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach ...Apply Now
The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. To perform this job successfully, the individual must be able to ...
We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. We have flexible hours for scheduling. Ideal for students, recent grads and ...
The CSR will be responsible for monitoring and tracking all inbound products, keying in manual orders, routing orders, weekly billing preparation and review, shipment tracking, and schedule pick up
As a Customer Service Representative, you'll be taking calls from customers of America's leading online travel agency. You'll be the face of the brand, communicating with customers via telephone and ...
The Sea Logistics Customer Service Representative is responsible for the coordination of Sea Import shipments such as opening import files, production of internal documentation, updating import ...Apply Now
Adecco is assisting a local client recruiting for Entry - Level Customer Service candidates in Neenah, WI. If you meet the qualifications listed below - Apply Now! Responsibilities for Entry - Level ...Apply Now
Entry level sales position capable of supporting the DIY business and achieve our sales and service ... While our Team Members are caring for our customers, Advance is working hard to care for them by ...
Many of our current Franchise owners started as Customer Service Representatives or Drivers! And receive a $500 BONUS after your first 90-days of employment when you work an average of 25 hours per ...Apply Now
As a Customer Service Representative Fueler/Washer at our Penske northeast Portland branch, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road ...Apply Now
... customer service. Position Summary: The Associate Central File Manager (CFM) partners with on-site Repair Planners and Customer Experience Representatives to serve as the end-to-end process owner and ...Apply Now
Our Portland Metro location needs a full-time Customer Service Bi-lingual Russian Representative, to enter reservations from members in need of non-emergent medical transportation. We are seeking ...Apply Now
DOLORES PARK CAFE IS LOOKING FOR GUEST SERVICE TEAM MEMBERS!!! We are a local, homegrown, fresh, and organic neighborhood cafe community with outstanding food and exceptional service. We are upbeat ...Apply Now
Looking for entry level customer services representative, position will provide training Description: - Answer calls and respond to emails from members, and providers. A majority of calls are from ...Apply Now
We are looking for customer success experts who will provide the human connection to our customers, partners, and service providers and provide a world-class, customer experience. You must exhibit a ...Apply Now
Customer Service Representatives * University IT Technician - Part Time * Aircraft Mechanic Assistants * Candy Production Operators * Telephone Refurbish Techs * Inventory Clerk * Quality Control ...
As a Customer Service Representative, you'll serve your client by offering support to their customers, troubleshooting issues, and acting as the voice of their brand. These are great opportunities ...
Customer Service Coordinator Looking for an outgoing, personable candidate to work in Lexington, Ky to answer phones, emails, perform data entry and help coordinate meetings and conferences in the ...