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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Customer Service Representative - Insurance Agent Trainee with TTEC in Kansas City ...
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Property & Casualty Licensed Agent - Inbound Customer Service with TTEC in Kansas ...
Apply NowWe have an opportunity for a Customer Service Clerk open! If you haveprevious Office Customer Service Experience and are looking to launch your career into the next step - this could be that ...
Sales and customer service experience, in an area such as retail, is preferred * Thrive in a fast-paced environment * Good listening skills and a strong customer focus * Strong written and verbal ...
Apply NowCustomer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...
Provide excellent customer service at all times * Follow up to customer inquiries by taking specific action in a timely manner * Troubleshoot equipment and system problems * Problem solve to help ...
As a Customer Service Representative - your duties include but are not limited to - * Operate all equipment. * Stock ingredients from delivery area to storage, work area, walk-in cooler. * Prepare ...
What is a Customer Service Representative at Assurant? The role of a Customer Service Representative is a key position within Assurant because you are the voice of our organization and clients. You ...
Apply NowCustomer Service Representative - Honolulu, HI Salary: $21.84 per hour / $44,000 annually Salary with a Bachelor's Degree: $23.33 per hour / $47,000 annually To ensure our associates receive the ...
As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through ...
An emphasis on Customer Service, or Marketing preferably in the print industry. Headquartered in Stamford, Connecticut, Cenveo encompasses more than two dozen entities in over 100 facilities across ...
Apply NowThe purpose of this position is to maximize opportunities to retain existing residential customers and prevent them from disconnecting services, while upselling core products (i.e., video, data and ...
Must be available to work various shifts including Saturday, Sunday, Holidays, and split shifts. " The purpose of Spectrum Customer Service Sales Representative is to maximize sales opportunities by ...
Join Us for Our Customer Service Virtual Job Fair Tuesday, February 2, 2021 at 12:00pm Connect from your smartphone, tablet, or computer to chat with recruiters and learn more about our exciting ...
Must exercise utmost diplomacy and tact to provide excellent customer service for patients * Practices confidentiality and privacy protocols in accordance with company policies and HIPAA requirements
Customer Call Service jobs require candidates to manage a high volume of inbound and outbound calls within a call center environment. If you meet the qualifications listed below - Apply Now
Customer Service Representative Job Responsibilities: * Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts. * Following company protocols ...
Adecco is assisting a local client in recruiting for a Document Processing Clerk in Wilmington. This is for a long-term temporary opportunity. If you meet the qualifications listed below please Apply ...
Provide outstanding service so customers stay longer - we bring our life experiences, knowledge and passion for outstanding service to all we do. We personalize every interaction and provide ...
Apply NowWe have an exciting career opportunity with a well-established company in the Rancho Bernardo area for an experienced Customer Service / Order Entry Representative with preferably with previous ...
Apply NowThe Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function
... customer service department entries · Occasional manual rating · Assist in special projects or testing assigned by Supervisor Qualifications Required: · 1+ years of post-high school education · ...
Apply NowOur Clackamas Oregon location needs a full-time Customer Service Representative, to enter reservations from members in need of non-emergent medical transportation. We are seeking compassionate ...
Under direct supervision, this position is responsible for customer service to donors for the purpose of increasing donor frequency and maintaining donor retention. DUTIES AND RESPONSIBILITIES
Apply NowProvide outstanding service so customers stay longer - we bring our life experiences, knowledge and passion for outstanding service to all we do. We personalize every interaction and provide ...
Apply Now