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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Customer Service Representatives Needed for a High-Volume Contact Center in Seattle,WA. Overnight/3rd shifts Available. $22.50 an hour - WEEKLY PAY! Please note - this position is NOT REMOTE
Customer Service Representative - Honolulu, HI Salary: $21.84 per hour / $44,000 annually Salary with a Bachelor's Degree: $23.33 per hour / $47,000 annually To ensure our associates receive the ...
Engage with existing members, delivering high-quality customer service and helping them navigate their new health insurance plan * Be the expert on multiple insurance healthcare plans and benefitsApply Now
Customer Service Representative (CSR)/Teller Support Specialist Work Happy is in line with our Bank Happy philosophy. At CBSI, we are committed to providing the highest level of employee support ...Apply Now
Spectrum is currently hiring full-time Customer Service Representatives-Billing! We offer: Consistent schedule with same shift hours and same days off each week! $18.00/hour plus $.75 shift ...
The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...Apply Now
The (CSR) is responsible for providing an A+ customer experience to Davids Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming ...Apply Now
Ajilon is working with a local, well-known food and beverage distribution company to hire a Customer Service Specialist! Our client has been around for over 70 years, and won't stop growing anytime ...Apply Now
Customer Service Representative, Location: Coppell, TX - 75019Apply Now
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...Apply Now
Ajilon is looking to hire a REMOTE FRENCH Bilingual Customer Service Representative . This temp to hire requires an individual who can reach far beyond with great analytical capabilities ...
... Service Desk! If you love working with others in a fast-paced & dynamic environment, are passionate about food and trying new things, and would love to make a difference in a customer's shopping ...
An emphasis on Customer Service, or Marketing preferably in the print industry. Headquartered in Stamford, Connecticut, Cenveo encompasses more than two dozen entities in over 100 facilities across ...Apply Now
For over 40 years, Service King has been a collision repair operator of choice, with 350 locations ... The Associate Customer Experience Representative will acquire a working level of technical ...Apply Now
Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities ...Apply Now
As a Customer Service Representative, you will be getting hands on training , yearly raise opportunities ,and you will have access to amazing benefits and perks from day one! This is a cool company ...
Do you enjoyproviding exceptional customer service? If you are looking to expand youradministrative skills, a Marketing company in Monroe is in need of a Remote Customer Service Specialist to add to ...Apply Now
CVS Health, a Fortune 4 company, has an exciting opportunity in Orlando, FL for a Customer Service Representative working on our Specialty Pharmacy team! The CVS Health Specialty Pharmacy is building ...Apply Now
This includes but not limited to providing exceptional customer service to residents, maintaining resident files, resident retention programs, monitoring and responding to social media, receiving and ...Apply Now
The Opportunity As a Novice Customer Service Representative, this is where your journey begins. Joining Consumer Cellular means becoming part of a world-class customer focused wireless service. We ...Apply Now
SUMMARY Are you an experienced customer service representative looking for a great job in Overland Park, KS? Well, look no further! Staffmark, partnered with Bushnell, is looking to add an ...
Your Role The Customer Service Representative (CSR) is Kuehne & Nagel's primary contact for any customer. The CSR is responsible for intercepting faxed or scanned orders, keying orders in to system ...Apply Now
What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...Apply Now
We're currently seeking a Customer Service Specialist. Our Service Specialist provides exceptional service by email and phone. They process quotes and orders through our system, answer questions, and ...
We are hiring Customer Service Representatives Mount Prospect to work in our call center to make the connection and ensure timely delivery to those patients reaching out. Are we busy - absolutely! Do ...Apply Now