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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
As a Customer Service Representative you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful. Customer Service Representative duties and ...Apply Now
We are seeking a Customer Service Representative Remote to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues
As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experienceApply Now
JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions. When inbound call volumes are low incumbent may make outbound follow up calls on ...Apply Now
This Bilingual Customer Service Position Features: â€¢ 401(k) â€¢ Paid Time Off â€¢ Medical Benefits â€¢ Great Pay to $50KImmediate need for Bilingual Customer Service Rep seeking 401(k) , paid time ...Apply Now
This Customer Service Position Features: â€¢ Growth â€¢ Competitive Pay â€¢ Team environment â€¢ Great Pay to $45KThis Customer Service Position Features: If you â€¢ re looking for growth ...Apply Now
Job Description In the role as customer service representative you will interact with users (e.g., employer clients, verifiers, employer client's current and former employees, etc.) to provide and ...Apply Now
As our next insurance customer service representative, you will show our policyholders the value of being one of our customers by generating insurance quotations and providing coverage advice. You'll ...
Customer Service Representative Location : Kailua Kona Status: Temporary to Hire Salary: Earn Up to $800-$960 weekly Description Summary of Customer Service Representative: This is a full-time, non ...
As a Customer Service Specialist, you will be the frontline hero for our community. What You'll Do * You'll provide world-class customer experiences by interacting with Swimply hosts and guests via ...Apply Now
Customer Service Clerk-Export - Logistics - TalentZok OVERVIEW Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're ...
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Join Our ...
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with ...Apply Now
This position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as ...Apply Now
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of ...
Our Sports-Minded Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance
A Customer Service Representative , or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and ...Apply Now
Customer Service (office in Vancouver WA or Seattle WA) Overview Braley-Gray is a Manufacturer's Representative with 80 years of experience serving the commercial plumbing industry in the NorthwestApply Now
Customer Service Representative 6-Month Contract (Potential for Hire) Remote in Western USA (MST or PST Time Zones) Calculated Hire is looking for a Customer Service Representative to support one of ...Apply Now
Faneuil is hiring Customer Service Representatives in Irvine, CA! Training and initial production will be onsite (up to 8 weeks onsite), then employees will have the option to work from home based on ...
Viking is looking to add a Customer Service Representative in our Kent, WA location. * In-demand, sustainable products * Great Benefit Package including: Tuition Reimbursement Program, Vacation after ...Apply Now
Job description Sullivan Heating & Cooling, part Home Comfort Alliance, is hiring for the position of Customer Service Representative. We have been operating in Bremerton for over 25 years and are ...
We are seeking a Customer Service At&t Sales to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues
Plastic Machining/Interstate Plastics is hiring a full-time Customer Service Representative in our Portland, OR office. Plastic Machining Company offers custom machining for parts that meet the ...Apply Now
We are looking to hire 5 new Customer Service Associates to help expand our promotions with our Technology Clients. Position Description: * Training and Developing new strategies in customer ...Apply Now