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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
R11328 Agency Customer Service Specialist (Bilingual/Chinese) Bellevue - Washington (Open) Job Summary: We have an ambitious goal: to be the most trusted and valued customer-driven insurance company. Additional Details
The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding Nordstrom customer service every day. Hours of Operation: 5 ... Additional Details
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ... Additional Details
As a dedicated Insurance Sales Agent, you will apply your customer service experience to help your clients prepare for the future. We are looking for applicants who have strong customer service ... Additional Details
Job Summary The Customer Service Associate position operates in a claims contact center assisting customers needing to file an insurance claim. Interactions with customers include initiating and ... Additional Details
Moving Forward Marketing is seeking a full-time Customer Service & Sales Representatives who are career minded and posses unmatched people skills. This is an entry level opening NOT in a call center ... Additional Details
The mattress sales professional will manage all operational aspects of the store which includes sales, front-end operations, customer service, merchandising and inventory. In conjunction with the ... Additional Details
POSITION PURPOSE The homedepot.com Online Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence ... Additional Details
We are seeking a Customer Service Dispatcher to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Additional Details
Customer Service Representative responsibilities include, but not limited to: * Meeting with homeowners to build rapport, establish lines of communication and set homeowner expectation of warranty ... Additional Details
Hour are Monday through Wednesday Part-Time. We are looking for a reliable Part-Time Customer Service Representative. We offer a challenging fast paced atmospher with the ability to develop your ... Additional Details
Customer Service Rep Beaverton OR $16.00 / hour Bilingual $16.50 / hour Contract to Hire Opportunity This position is in a service-related call center environment. Will be responsible for performing ... Additional Details
We are now hiring for a Customer Service Representative for a client in Wilsonville. This is a temporary to hire position and we are on the search for a great candidate that is thoughtful, able to ... Additional Details
Customer Service Location: Bellingham Starting pay: $13.00 Please call Kelly if you have questions and to schedule an interview 360-647-2207. Resume submittal:[email protected] Training starts ... Additional Details
The Student Services Specialist Intern promotes the success of ALVS by providing excellent pre and post-sale customer support via telephone, email and chat to students, parents, and school personnel. Additional Details
Do you have customer service experience? Elwood Staffing is looking for a Customer Service Representative here in the Eugene/Springfield area. Monthly and Quarterly bonuses from $200 to $500. This ... Additional Details
Job Description Linguava's Scheduling Department is looking to add a full-time Customer Service Specialist to our team. This role will require a number of key administrative skills including ... Additional Details
Our customer in Honolulu is looking to fill 2 Representation positions for their Customer Service Department. In this temp to hire position your duties will be: -Answer phone calls regarding ... Additional Details
The Customer Service Coordinator is responsible for managing customer orders, deliveries and forecast deliverables. Monitors daily delivery schedules in order to communicate potential delays to ... Additional Details
We are seeking to immediately fill a part-time position as a cashier - customer service representative for our convenience store and gas station. We maintain a safe and friendly environment in a nice ... Additional Details
Our efforts are focused on creating more jobs and sharing our passion for serving our customers in ... We have Service Representative Positions available. *We are also looking to develop high performing ... Additional Details
Using thelatest banking solutions combined with cutting edge financial technology,you'll be front and center representing our brand, and providing superiorcustomer service to offer our customers the ... Additional Details
: Customer Service Representative - DispatcherHarbor Island, Seattle POSITION PURPOSE: Represent PCC Logistics in a professional and courteous manner when interacting with our customers, vendors, and ... Additional Details
CLIENT SERVICE ASSOCIATE - CUSTOMER SERVICE IS YOUR PASSION! As our Client Services Associate, your primary mission will be to perform a variety of general administrative and client service related ... Additional Details
Company Description Mission and Vision Mission statement To increase our clients' donor/customer ... TNI connects the right people to the right product, service, or organization using our proven face ... Additional Details