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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Remedy Staffing has a Customer Service Representative position available in Auburn, Wa! Hours: 5am-1:30pm Mon-Fri, will require mandatory overtime. Pay: $21/hr Responsibilities: * Responding to ...Apply Now
Document customer information, communications and other pertinent information in Customer Relationship systems (CRM). * Assist sales department with customer service and related issues * Coordinate ...
Join Us for Our Customer Service Virtual Job Fair Wednesday, May 12th, 2021 at 11am CST Connect from your smartphone, tablet, or computer to learn more about our exciting Customer Service ...Apply Now
Customer Service Representative Pay: $15.00 /hour Do you have great Customer Service skills and are good with measurements? We have the job for you! What's in it for you? Monday-Friday 8a-5pm $15/hr ...
Customer Service Essential Duties and Responsibilities include but are not limited to the following. Other duties may be assigned. Service customers at Point-of-Sale (POS) register or refund counter ...Apply Now
At the end, you'll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you. This position is full - time (40 ...Apply Now
Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities ...Apply Now
Position Summary The customer service representative interacts with customers to provide information in response to inquiries about products, and services, provides quotes and to handle and resolve ...Apply Now
Deep technical skills are not needed, but candidates must be able to follow directions, provide excellent Customer Service and do some light troubleshooting of equipment (primarily printers, power ...Apply Now
Customer Service Representative General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to ...Apply Now
Overview At WAXIE, exceptional customer service is the backbone of who we are and the focus of everything we do. We are committed to building and maintaining lasting relationships by providing an ...Apply Now
Job Title Customer Service & Sales Support Location: Aerosmith Fastening Systems, Indianapolis, IN Reports to: Director of Operations Job Brief: A results-oriented individual who wants to learn, who ...Apply Now
Local insurance company seeking a Customer Service Associate! Job Duties: * Research and validate customer information * Process adding violations to a policy within set time frames * Process changes ...Apply Now
The Customer Service Representative (CSR) works in conjunction with our sales team to ensure that customer orders are fulfilled and that overall customer satisfaction is maintained. Areas of ...Apply Now
We are specialists in corporate gifting, packaging customization and personal concierge service ... At Knack, we believe in celebrating the customer as a creative force. We believe that who we buy ...Apply Now
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...Apply Now
As a Customer Service Representative, you will be the reason our customers come back! They will be excited to see your friendly face because of the outstanding, timely customer service you will ...Apply Now
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Full-Time or Part-Time * Large ...
Telecom Support Services Representative LOCATION: Tempe, AZ Responsibilities: * Answer customer calls and respond to customer requests while maintaining customer satisfaction and KPIs * Recommend ...Apply Now
This role will be responsible for providing excellent customer service to Spider customers and branches by accurately entering orders, providing information, and resolving problems. Will require you ...Apply Now
Customer service professionals-don't pass up this great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In ...
Contract length: 4 motnths ROLE AND RESPONSIBILITIES This is an entry-level role responsible for completing customer service tasks that ensure customers have the information and assistance they need ...Apply Now
As a Customer Service Associate (CSA), you will form long lasting relationships with clients to give them support in navigating their financial futures. The Opportunity: You will be up close and ...Apply Now
We believe happy employees equal happy customers! SPECTRUM (formerly Time Warner Cable) is recruiting Customer Service Specialists to provide top-notch service from our state of the art Appleton ...
Louisville Tile of Indianapolis is seeking a customer service rep for inside counter sales. This position serves our contractor, installer, and builder customer base. The job entails order entry ...Apply Now