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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
You will answer questions and concerns surrounding consumer loan product offerings and service information, resolve customer inquiries with accuracy and efficiency to support and promote a strong ...Apply Now
Job Description Customer service reps will engage with our customers/website users via phone and email to assist with troubleshooting, technical support and general assistance. CSR's will also work ...Apply Now
As a Customer Service Representative you must be flexible with an aptitude for learning, understanding and conveying information. You will also be responsible for treating every customer with the ...Apply Now
*TEKsystems is Hiring a Customer Service Representative in Irving, TX!* Our client located on the North end of the DFW airport is looking to add a friendly and organized individual to their front ...Apply Now
Client / Customer Services Specialist / Project Manager Our client, a leading commercial printing company in the Pacific NW Region, is growing and looking for a Project Manager for their Seattle ...
What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...Apply Now
Excellent customer service skills * Thrives in a team environment * Have a clean record - you'll need to pass a criminal background check to work at SHAiR * Someone with management aspirations and/or ...
Customer Service Representatives Location: Kent, WA Schedule: Monday - Friday, 7:00 am - 3:30 pm, with overtime as needed to complete workload. Benefits: 401K, Medical, dental, and vision plans ...Apply Now
Handle all inbound issue resolutions for DoorDash's partner merchants, consumers & dashers worldwide while maintaining 5 star customer service. * Address payments, account questions, driver issues ...Apply Now
Must have at least 1-3 years of customer service-related experience * Must have strong typing (40+ wpm) * Must have strong written, oral, and business communication skills * Must have an intermediate ...Apply Now
Job SummaryWe're looking for an empathetic but assertive Customer Support Associate. The ideal candidate is highly personable, detail-oriented, and highly motivated. Responsibilities: â€¢ Assisting ...Apply Now
Customer Service/ Call Center Representative Volt is currently recruiting for an Exceptional Customer Service Representative. Ideal candidate will be responsible for dispatching drivers while aiding ...
Act as liaison between our customers, sales and service departments while providing top notch customer service. * Purchasing for parts, products, and equipment for customers (PO's) * Manage front ...
What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every ...Apply Now
Notary company looking for Customer Service Rep within a call center environment located in the city of Chatsworth, CA. Weekly pay Pay: $16.50 hourly Hours: 7am - 3:30pm* Monday to Friday after ...Apply Now
Responsibilities: â€¢ Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times â€¢ Maintain an in-depth knowledge of Suburban Propane products ...Apply Now
Do you have great customer service skills? We will be providing temporary event staff for a convention the last week of September at the Washington State Convention Center. Looking for people with ...
The role of a Customer Service Representative is a key position within Assurant because you are the voice of our organization and clients. You are a listener, problem solver and believe in quality
Job description Customer Service Representatives (CSRs) will assist customers with inquiries regarding their purchases. CSRs work closely with the sales and purchasing departments to resolve customer ...
A local insurance claims company is looking for a Customer Service Specialist to join their team! This is a partial remote position! Job Duties: * Receptionist Duties: answer and transfer calls ...Apply Now
Customers come to us for fashion, value and celebration. Macy's is also known for giving back to ... They provide outstanding customer service, create a memorable shopping experience, and drive sales ...Apply Now
We're currently seeking a Customer Service Specialist. Our Service Specialist provides exceptional service by email and phone. They process quotes and orders through our system, answer questions, and ...
The Role We aim to build a world-class customer service organization whose goals are to make our Swimply hosts and guests happy and engender loyalty. You will assist in providing support to our ...Apply Now
When you imagine customer service, you may think of people with headsets, on the phone talking to people from a cubicle in Tigard. That is fine, it's just not us. We work in a sun-filled workshop ...Apply Now