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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Customer Service Representative Job Summary: Duke's Drivers & Logistics is seeking administrative professionals for a long-term position in Oakland, CA. This customer service role offers an ... Additional Details
: An Agent Passenger Service performs all aspects of airport and passenger service functions ... Hear and respond to customers. Ability to speak and be understood in giving directions/information ... Additional Details
Providing information about products and services over the phone. * Resolving customer complaints. * Receiving and delivering messages verbally and/or in writing. * Scheduling WDO inspections and/or ... Additional Details
As a Customer Service Representative (CSR), the responsibility for providing effective customer service for all customers by using knowledge of our clients' products and services is a must. CRS ... Additional Details
Provide high level customer service Requirements: * Must have strong customer service skills; experience working in hotels a plus * Enthusiasm for learning technology to support a IT development ... Additional Details
We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Additional Details
We are currently seeking an experienced candidate in customer service looking to branch out into the sales industry. Representatives will be responsible for exhibiting excellent customer service ... Additional Details
We are a small, talented team of customer service representatives, programmers, designers and project managers dedicated to improving the lives of Arkansans through the technology. We are ... Additional Details
HANSEL AUTO CAMPUS BMW | ACURA | VW | SUBARU NOW HIRING CUSTOMER SERVICE / SALES REPRESENTATIVES! No Previous Sales Experience Required We Will Train You the RIGHT WAY The Hansel Auto Campus is ... Additional Details
Entry Level Customer Service and Sales Trainee We provide two full weeks of paid training. Our innovative classroom style training for new employees allows all thew candidates to thrive early on. Our ... Additional Details
We offer Customer Service Representatives: â€¢ PAID TRAINING! You can be successful even without experience â€¢ Opportunities to advance within â€¢ Hourly, overtime, and tremendous bonus ... Additional Details
Join our Customer Service Center Team! We are actively seeking motivated individuals who have the drive and desire to succeed in a team environment to join us at our Naperville Customer Service ... Additional Details
We are looking for a great Customer Service Representative for our client in the Burleson, TX area. This position is a DIRECT HIRE! Job Duties: * Answer multiple phone lines * Assist customers with ... Additional Details
Customer Service & Sales Rep | Entry Level (No Cold Calls) InTennCity is a local start-up here in Cleveland, TN is now expanding our sales and marketing department with open availability in an Entry ... Additional Details
We are seeking a Dispatcher Customer Service rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Additional Details
We have customer service positions that may be perfect for you. We currently have weekend shifts from 5am-1pm available. Flexible on every other weekends or every weekend. For more details contact ... Additional Details
We're currently looking for a Customer Service Representative to join a well-established company in the financial industry. The company offers full benefits, great compensation (base plus uncapped ... Additional Details
Candidates should possess a high level of professionalism and customer service skills. This is a very structured position responsible for answering incoming calls from consumers who have questions ... Additional Details
Food Service Equipment and Supplies Distributor located in South Hills of Pittsburgh Bethel Park PA seeking a Customer Service Administrative Assistant to join our team! You will be responsible for ... Additional Details
We are currently seeking a Customer Service Representative to assist in helping our Mortgage, Lending & Financial Services clients. * This is a remote position. Must be able to work unsupervised Additional Details
Customer Service Representative - FULL TIME OPENINGS! IMMEDIATE START DATES AVAILABLE! We are seeking a competitive and charismatic candidate with management potential. We are in demand of an upbeat ... Additional Details
You'll be much more than a customer service professional. You'll be a technical subject matter expert (paid training provided.) You'll use be using virtual technology to develop relationships with ... Additional Details
Recognized as TOP WORKPLACE in Dallas! www.evantageinc.net Full Time Client Representatives Needed for our Customer Service and Sales department. Paid Training Provided! What we do: We are DFW ... Additional Details
Health Insurance Customer Service / Sales Uncapped Income Residual Income Full-Time BEST product on the market with a Top Network Provider Skills/Characteristics We are Looking For: Highly-Motivated ... Additional Details
Survey customers regarding their water while they shop. This is a great opportunity for a mature and friendly person who enjoys talking with people. Part time and Full time positions are available ... Additional Details