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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
WHO WE NEED As a 'Customer Service Guru' you will use your mastery of both ancient Zen teachings and cutting-edge technology to provide direction and assistance to customers using simple automated ...Apply Now
The difference in the value Assurant places on great customer service and the recognition you'll receive from our customers and our leaders when you exceed our customer's expectations. * Opportunity ...Apply Now
Check Center is a 36-year-old retail financial service company on a mission to revolutionize financial services for the communities we serve. We are different because we say "Yes" to our customers ...
PT Gaming is currently hiring customer service professionals interested in learning and growing with us. If you are customer oriented, love the fast-pace and action driven environment of a casino, as ...Apply Now
It will assist customers in person and over the phone by determining needs and presenting appropriate products and services. This involves ensuring that sales transactions are completed accurately ...Apply Now
Responsible for learning Program Rules of assigned projects to ensure ability to respond to Customer Service inquiries. Responsible for developing excellent working knowledge of PPL operating ...Apply Now
Capable of providing excellent customer service and support in a positive, professional, empathetic, and customer-focused manner * Oral and written communication skills in a business environmentApply Now
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and ...Apply Now
We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients. As a CSR you serve a ...Apply Now
As we expand our service availability we are looking for a Customer Relationship Advocate to be a part of the ImOn Difference! Our employees share a passion for "Creating Connections One Person at a ...Apply Now
Customer Service Representative (Finance) Who We Are and Our Mission: MTM and MTM Transit are healthcare and transportation management companies whose mission is to collaborate with clients in ...
Logistics Company is looking for two Customer Service Agents at our facility located in Jamesburg, NJ Minimum 3 years experience in the shipping or logistics industry Required Skills- Must have ...
Experience in sales or customer service preferred but not necessary. Our training program teaches the Walser way and sets you for success regardless of your background * Knowledge of or ability to ...Apply Now
Staffmark is hiring an experienced CSR for a busy financial services call center in Phoenix! The jobsite is located near the Ahwatukee/Phoenix border; off I-10 and Ray Road. Position is set to start ...
Deliver world class customer service * Demonstrate UBreakiFix's Core Values in all interactions * Be responsible for inventory management What you need to be successful * A passion for solving ...Apply Now
The role of a customer service representative is to simply educate these members who request information about the benefits that are available to them through their union affiliation. What is desired ...Apply Now
Maintain the desire to please clients and provide excellent customer service * The position requires critical thinking skills and the ability to generate resolutions to daily challenges and ...Apply Now
Maintain and exceed our Customer Solutions Benchmarks of Service including our 5 Star Feedback rating by providing accurate and timely responses to all customer inquires. * Develop an intimate ...
As a Customer Service Associate (CSA), you will form long lasting relationships with clients to give them support in navigating their financial futures. The Opportunity: You will be up close and ...Apply Now
Kelly Services is partnered with a local logistics company seeking a Customer Service Representative in Fontana, CA! JOB DUTIES: * Dispatching drivers * Assigning units * Sorting return envelopes
Byram Healthcare Customer Service Representative, Associate (Finance) At Owens & Minor, our Mission is simple: empowering our customers to advance healthcare. Our teammates continue to play an ...Apply Now
Recent Grads Self-motivated Goal Focused Sports Minded Loves customer service Looking for marketing and or sales wanting fast advancement Wanting to develop skills etc personally and professionally
... and services to automotive dealers, consumers and lenders. World Omni consists of three operating ... Clearly and accurately assisting customers by taking inbound calls on a dialer system
Passion for customer service * Ability to navigate through navigation system (Google Maps) * Ability to respond to customer inquiries and interact with others at a level normally acquired through the ...
Dawson Company, a Manufacturer's Rep of HVAC & Plumbing Products has an immediate opening in Customer Service. Requirements: The ability to understand and manage a technical product mix is requiredApply Now