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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Customer Service Representative Department: Operations FLSA: Non-Exempt Reports to: Branch Manager SCOPE OF RESPONSIBILITIES: * Organizes the clerical functions of the branch. * Provides direct ...
Our Garden Segment in Grand Prairie is seeking a Customer Service Representative to partner with our sales and distribution teams to deliver superior customer service to his/her assigned accountsApply Now
Each and every day, thousands of employees contribute to delivering outstanding customer service and patient care through hundreds of locations across 48 states. Additional information can be found ...Apply Now
CSR skills and experience are desired for entry level Sales and CSR Positions. Candidates with customer service experience will be fully trained within multiple departments including: customer ...Apply Now
Remote Customer Service Compensation: $14.00 to $14.00 hourly IMMEDIATE REMOTE Customer Service Role from 3-11pm! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled ...
Logistics & Customer Service Representative responsible for order entry through delivery of shipments to customers. -Facilitate shipping process -Entering orders, order placement, importation ...Apply Now
Some prior experience in customer service, sales or administrative * If hired to become a Retail Stores Agent, must obtain active and valid Property/Casualty and Life Insurance licensure within 60 ...Apply Now
Overview Customer Service Representative Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many ...Apply Now
Essential Duties â€¢ Provides prompt, courteous customer service and resolves customer issues on shift. â€¢ Provides training assistance to new Customer Service Representatives. â€¢ Performs shift ...Apply Now
Do you have experience in the CUSTOMER SERVICE, SALES, RESTAURANT, RETAIL or HOSPITALITY industry and are looking for a CAREER rather than just a job? Coastal Breeze Management is looking to build ...Apply Now
Customer Service Specialist A financial services mortgage company located in Tempe, AZ is looking to fill a Customer Service Specialist position on a temp/contract to perm basis. The ideal Customer ...
Job Summary The Customer Care Representative is responsible for providing expertise and customer service support to members, customers, and/or providers. They will handle direct phone-based caller ...Apply Now
Summary Our client, located in Lakewood, is seeking a Customer Service Representative to join its growing team. Client Details Michael Page is a leading global recruitment firm. Description * Handle ...Apply Now
We are seeking a Customer Service Representative - Plumbing / HVAC to join our growing team! You will be responsible for helping customers by providing product and service information and resolving ...
Parts Customer Service Representative (Phoenix, AZ): Auto Safety House is seeking a full-time Parts Customer Service Representative to provide knowledgeable, timely, and friendly service and advice ...Apply Now
This is a fast-paced role and requires great customer service experience and communication skills. You will responsible for having thorough knowledge of the products, taking orders, helping customers ...
Comprehensive Training provided with merit increases Responsibilities Check Into Cash is currently seeking a motivated Customer Service Representative to join our team. We are seeking a customer ...Apply Now
The Customer Service Representative (CSR) is responsible for answering incoming calls from consumers, responding to inquiries regarding benefits open enrollment and providing scripted information on ...
This will include answering telephone calls , handling customer service -related requests, placing orders , notifying Members when their orders arrive, and taking care of light bookkeeping duties
This Customer Service Position Features: â€¢ Flexible Shift â€¢ Positive Workplace Environment â€¢ Great Benefits â€¢ Great Pay to $30K Immediate need for customer service seeking flexible shifts ...Apply Now
Customer Service Representative Duration: 6+ months with (extension and permanent placement depending on attendance and performance) Work Hours: MON - FRI; 8 AM - 5 PM CT (Not Flexible) LOCAL ...Apply Now
Customer Service Representative Administrator Roles - Data Entry Clerk - Earn at Home Virtual Remote - Work from Home & Part Time, Description Customer Service Representative - Work at Home & ...
You will have the exciting opportunity to gain valuable experience in customer service and will be 100% trained. The client is looking for motivated individuals that can thrive in a fast paced ...Apply Now
One Call is hiring Customer Service Representatives to assist with Customer Transportation in Jacksonville, FL ! If you'd like to join a world class team, then We want YOU to Apply Now! Work from ...
ENTRY LEVEL REPRESENTATIVES CUSTOMER SERVICE ASSOCIATES! Peak Enterprises Training Program: * One on one Training * Competitive Commissions + Bonus' * Entry Level ($400-$700 weekly) * Training ...