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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Help us inspire loyalty as either an Inbound Customer Service Representative or as a Customer Engagement Digital Representative. We aren't just a customer service team, we build relationships and ...Apply Now
The incumbent will provide outstanding customer service and is responsible for receiving telephone and computer product orders including inputting order entry information. This is a Contract ...Apply Now
Then apply today as a Customer Service Representative-Cashier for Chevron Stations Inc.! Join us, where safety is important, development is championed and diversity is valued. Whether you are seeking ...Apply Now
AutoNation Toyota is NOW HIRING, CUSTOMER SERVICE-FOCUSED SALES REPRESENTATIVES! We are looking for associates who love working with the public, and the thrill of being challenged to LEARN & GROW! If ...
The Customer Service Intake Specialist will support a high volume intake department by answering phone calls, fulfilling a wide range of client service requests, supporting concierge requests ...Apply Now
Must have strong cash handling, sales and customer service skills * Ability to sell products and services effectively and meet goals * Ability to build & maintain relationships with internal and ...Apply Now
Position provides after-hours maintenance customer service to residents of a UDR community, specific to emergency service issues. The incumbent may receive incoming calls from multiple communities ...Apply Now
CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the ...Apply Now
JOB SUMMARY The Customer Service Representative is responsible for providing exemplary service to customers and addressing customer needs under the direction of the Director of Customer ServiceApply Now
Our growing office for union benefits is looking to add multiple customer service sales positions to our new office locations as well as remote positions. Representatives are responsible for matching ...
Customer Service / Sales - Hillsboro, OR Job Summary This job requires the ability to perform various sales support functions as well as provide clerical duties. Call on Key Accounts while taking ...
Symetra has an exciting opportunity to join our team as an Associate Customer Service Representative in our Life division! About the role In this position, you are responsible for providing both ...Apply Now
The cashier will be responsible for providing excellent customer service, efficiently and accurately process cash receipts, daily sales, product merchandising and stocking as needed. Other ...Apply Now
The CSR is the pivot around which the hospital operates and is responsible for: * Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to ...Apply Now
Job Summary Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina ...Apply Now
We are currently hiring an experienced Customer Service Representative in Tacoma, WA . Work Hours: Mon - Fri, 7 AM - 3:30 PM (overtime as needed) Pay: $19.00+ (DOE) Job Description: * Manage ...
The Customer Service Representative provides superior customer service, is responsible for processing orders in computer software programs via call center, making recommendations, and selling value ...
Provide exceptional customer service through timely communication and by maintaining thorough knowledge of products, policies, procedures and regulatory requirements. * Utilize every customer ...
This organized and energetic role delights internal and external customers with a Service Mindset, Can-do Attitude and Caring Heart -- delivering a seamless and memorable experience during every ...Apply Now
If you are a fast-paced, urgent customer service professional looking for a position that is both financially and personally rewarding, then Lincare is the organization for you! * work directly with ...Apply Now
The Customer Service Representative (CSR) is responsible for building and maintaining relationships with our current customers by providing them the highest level of customer service. The CSR is the ...Apply Now
... customer service experience preferably in a medical or health provider environment, or equivalent combination of education and experience â€¢ Ability to perform basic math calculations Different ...Apply Now
Handle phone and emails from customers. * Call center functions to provide quality customer service. * Ensure the company establishes and maintains constant communication with customersApply Now
Customer/Client Focus This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to ...