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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
Provide superior customer service to existing and new customers for Fortune 500 companies across the world. As well as acquire new customers by using innovative approaches with different styles of ... Additional Details
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information. Responsibilities: * Handle customer ... Additional Details
Immediate Availability / Customer Service Representative HT Marketing is looking for an entry level customer service representative to join our team. We have been dominating the Metro Detroit market ... Additional Details
Outgoing People Apply / Customer Service Representative! Are you looking to get out of the Education field ? HT Marketing is an up and coming marketing firm in Metro Detroit hiring for entry level ... Additional Details
CUSTOMER SERVICE REPRESENTATIVE COSMETICS INDUSTRY NO EXPERIENCE NECESSARY / PAID TRAINING We are a marketing and advertising firm that is rapidly growing. We just launched a new HIGH END client into ... Additional Details
Chrome Solutions is currently looking for an entry level individual with a customer service background for their full time Customer Service Representative position. For this position, our client has ... Additional Details
Customer Service Assistant Our company need a dynamic, positive Customer Service Assistant to report to the Team Leader, and work as part of a small, friendly and dynamic sales and Customer Service ... Additional Details
The Client Solutions Specialist will educate customers on the Manheim Express Marketplace, and actively seek opportunities to grow the relationship by consistently outstanding service that will meet ... Additional Details
Self-motivation, proven leadership abilities, a customer service attitude, integrity, experience in sales, a desire for professional development, a willingness to learn, and exceptional people skills. Additional Details
Customer Service Representative: We are looking for a full time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements ... Additional Details
Ward's Top 50 (as of 6/17) We have an immediate full time CSR position in Addison, TX for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of ... Additional Details
Customer Service & Sales Coordinator Are you someone who thrives in a progressive, fast-paced, deadline-driven environment? Are you eager to be a part of an up and coming enterprise and excited to ... Additional Details
A Customer Service Representative sit at the intersection of our Customer Success, Product, and Engineering teams to provide a level of support that consistently delights stakeholders. This unique ... Additional Details
$500 Sign On Bonus Call Center Customer Service & Technical Support Representatives Needed Now! Up to $12.50 per hour w/ Incentives Monday - Friday and Work From Home Opportunities Available Put your ... Additional Details
Our firm is seeking Entry Level and Experienced Customer Service Representatives immediately. We are going through an expansion this summer and are currently conducting interviews for our Full Time, ... Additional Details
Customer service representatives make sure that our customers are satisfied for a continuous growth of our company. They are the one who constantly deals with the customers and provides them the ... Additional Details
Customer Service Consultant Job Description * Dealing with customers in a face to face manner. * Resolving client issues in a friendly, helpful way. * Provide price tariffs and amend as required. Additional Details
Hiring for Entry Level Customer Service Positions WHO WE ARE We're a leading consulting firm with several years of experience in leadership development, innovative entrepreneurial ventures, and ... Additional Details
Customer Service Representative functions as: * Project Manager * Coordinating with the customer * Sales team * Internal departments to processes orders for customized corrugated products Primary ... Additional Details
We are seeking a Customer Service - Sales Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Additional Details
Customer Service Representative Eclipse California is looking for a Customer Service Representative with strong Customer Service Skills to work for a busy marketing company based in Orange County. Additional Details
We are looking for a Retail Customer Service Representative / Sales Associate (CSR) to join our crew. As a Retail Sales Associate, you will be responsible for ensuring that every client receives the ... Additional Details
BI LINGUAL (ENGLISH/SPANISH) CUSTOMER SERVICE REPS NEEDED! Fast growing, multi-million dollar financial services firm in New Hyde Park, Long Island is looking for Flexible Hour, Bi Lingual, Customer ... Additional Details
Excellent customer service and problem-solving skills required. * Ability to perform repetitive tasks; manual dexterity. * Vision abilities required include close, distance and depth perception. Additional Details
Warehouse / General Labor Experience | Customer Service Representative Are you looking to get out of the General Labor Warehouse field? JMS Marketing is an up and coming marketing firm in the ... Additional Details