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Customer service is a large field that extends to every industry. Customer service representatives often act as the frontline between the company and the customer, providing information on a company’s products and services and providing solutions to customer problems. Employment of customer service representatives is expected to grow 5% from 2016 to 2026. There are many opportunities in this field and candidates with experience using computer software applications and possess good customer-service skills will have the best outcome when applying. With enough customer service experience, representatives may advance to supervisory roles.
Customer service representatives provide information about a company’s products and services and interact with the customer to handle complaints and process orders.
Many customer service representatives spend most of their time interacting with the client. Customer service jobs may vary depending on the industry and position that they hold. For customer service representatives in retail, they may be standing throughout most of their shift and may be required to do some moderate lifting. Other customer service representatives may be sitting in front of a computer screen and handling customer correspondence over the phone or through email. Most of the time they will work in an office setting, but some work remote. Customer service schedules may also vary widely. Many companies may require that representatives work different morning, afternoon and evening shifts.
The median hourly wage for customer service representatives is around $15.81 an hour. The lowest 10% earned less than $10.27 in 2017 and the highest 10% earned more than $26.12.
Customer service representatives must have excellent communication and customer-service skills. Representatives should be able to listen to customers and address their needs in order to solve a customer’s problem. This helps contribute to customer loyalty and retention.
You can search for a customer service job listing through websites like CareerBuilder, Monster, Indeed, SimplyHired, and JobsInEachState.com. You can also do a general web search for your area for customer service jobs or even apply to the store in person and ask for an application, although some stores require that you fill out their application online.
As Customer Service Agent, you will process motorhome (RV) rental contracts and payments, plus perform general office duties. You will also inspect RV's prior to rental and upon return, as well as ... Additional Details
Utilizing your unique talents, passion for technology, and excellent customer service skills, you'll be creating the ultimate in-store experience and turn our customers into loyal Compass Innovation ... Additional Details
Customer Service & Sales | Retail a Plus Are you ready to join and lead beside a founding team of talented and experienced entrepreneurs? We are looking for Team Leaders that are goal driven and have ... Additional Details
We continue to be busy and are looking for people who enjoy customer service, sweets and working in a busy environment. We are looking for year-round employees. Please have previous customer service ... Additional Details
Applying polite and customer-service-focused communication that adheres to federal and state guidelines on each and every phone call * Utilizing computer systems for data collection and contact ... Additional Details
We're currently looking for a Customer Service Representative to join a well-established company in the financial industry. The company offers full benefits, great compensation (base plus uncapped ... Additional Details
Juice bar: 1 year (Required) * customer service: 1 year (Required) * Cashier: 1 year (Required) Work authorization: * United States (Required) Shifts: * Morning (Required) * Mid-Day (Required Additional Details
The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process ... Additional Details
5 Immediate Temp-to-Hire Bilingual Customer Service Professionals needed NOW. Only bilingual candidates that can read, write and translate from Spanish to English need apply at this time. $16/hour to ... Additional Details
Kandypens is hiring experienced customer service agents to join our team. We're an established leader in the vaporizer industry, known for excellence in customer service as well as our unique, ground ... Additional Details
Providing information about products and services over the phone. * Resolving customer complaints. * Receiving and delivering messages verbally and/or in writing. * Scheduling WDO inspections and/or ... Additional Details
The Customer Service Representative will ensure the highest level of customer satisfaction through accurate and timely entry of orders, resolution of difficult or unusual situations as well as ... Additional Details
Our mission is to create products we love and take care of our customers. We value our team, making ... The service manager is responsible for running all operational aspects of the Trek Certified ... Additional Details
The Entry Level Direct Sales & Customer Service Agent would have the opportunity to work with some of our client's top performing accounts including major brands in the retail/wholesale ... Additional Details
Vymark is hiring for full time Entry Level Customer Service and Sales Reps . We are currently hiring entry level customer service and sales individuals with a customer service background. We've found ... Additional Details
Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is currently looking for Customer Service Agent at our location at the Honolulu International Airport as a ... Additional Details
Added incentives available! - Average Earnings $400-$1000/week! - Advancement Opportunity - Our Team Leaders, Managers, and Owners all started as Customer Service Reps! - Work week is Monday to ... Additional Details
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Additional Details
Sales and Customer Service Representative The ideal candidate is competitive, energetic, passionate and aggressive in their pursuit of excellence. Successful Junior Executives will be considered for ... Additional Details
In this entry-level position doing customer service and sales, we are seeking a dynamic early career professional in search of an access point to a management career in the sales, marketing and/or ... Additional Details
We are seeking a Customer Service Representative to join our team! Extremely busy office with a team atmosphere and a fun place to work. You are guaranteed to laugh daily. . The fast pace and high ... Additional Details
The Customer Service Representative is responsible for establishing and maintaining relationships with customers on behalf of the company by ensuring that all customer requirements and needs are ... Additional Details
Build a reputation of our client's services through presentations, price quotes and excellent customer service. * Build, maintain and manage account relationships through interaction and advocacy Additional Details
The purpose of Spanish Customer Service Representatives (CSR) position is to deliver excellent customer care and create sustainable value for customers via phone, email, chat, and correspondence. The ... Additional Details
Kelly Services has multiple Call Center Customer Service Representative openings for our client, one of the leading, national health insurance providers, at their location in Nashville, TN. This is a ... Additional Details